Strategic Priorities

To help fulfil our purpose and work towards our vision, the following strategic priorities will underpin everything we do until 2029. All priorities are of equal importance and are underpinned by a digital strategy.

  1. Maintaining and Growing a Strong and Sustainable Organisation
    We will be led by the needs of carers and provide innovative solutions in supporting carers. We will secure funding and resources to support the sustainability of the organisation and invest in our staff team to deliver high quality services.
  2. Increasing Carer Involvement
    We will work with partners to ensure carers voices are heard and improve the recognition of carers so they feel valued. We will support carers to contribute as expert partners in planning individual care and in designing local service provision.
  3. Working Effectively with Partners to Improve Identification and Support for Carers
    We will work in collaboration with other organisations to ensure that those with caring responsibilities are recognised and supported in a timely manner.
  4. Providing Accessible and Reliable Services
    We will provide timely, accessible support to carers, deliver targeted support for minoritised groups of carers and ensure we complete the actions we agreed to undertake with individual carers.
  5. Developing Opportunities for Carers of all Ages to Thrive and Have a Life Outside of Caring
    We will empower and support carers to pursue their individual aspirations, maintain their wellbeing and have a life outside of caring.

You can download our full Corporate Strategy 2024 – 2029 here.