Coronavirus (COVID-19) and North Tyneside Carers’ Centre
Tuesday 7^th April 2020

As the number of people diagnosed with Coronavirus and the number of deaths continues to increase daily, I understand what a difficult and scary time this is for carers. Many of us are caring for a family member or friend who has an illness or disability, which puts them at greater risk.

I want to reassure all carers that although the Carers’ Centre building remains closed, we are open for business. Staff are working from home to ensure we can support carers during these very difficult, unprecedented times. Please pick up the phone and call us if you are worried, struggling or simply want to talk someone. Our staff are here to help you on 0191 643 2298.

If you ring and get through to our voicemail, please leave a message and we will get back to you as soon as possible. Live Chat is also now available on our website: https://www.northtynesidecarers.org.uk/

We are also calling carers who might not have been in touch with us recently, to check they are safe and well. North Tyneside Healthwatch have kindly offered to help us contact carers, so they be contacting you on our behalf to offer you advice, support or a listening ear.

The team are setting up online groups and social activities for young and adult carers to help keep you connected and give you the opportunity to talk to others and offload in a safe space. We will share this information on our website, social media and via email.

We recognise that not everyone has access to the internet and will be making a note of this in our calls to carers and exploring ways we can stay in touch and ensure those without internet access could still join some of our themed activities.

Stay safe and stay well.

Claire Easton
Chief Executive